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The following troubleshooting information is in PDF format. If you do not have a PDF viewer, you can download free Adobe Acrobat Reader.  Have a question?  Ask TECH or submit the tech support form.

Note: To uninstall USB-XD or USB-X or ProE-X driver, a password is required.  If you did not set up your own personal password, the default password is "magictouch".

If you have a USB-XD or USB-SB or USB-5, or USB-X or USB controller:

This controller has red light & USB cable.

The current drivers for Windows & Linux are on one CD, rev. 1.43B.  If you have older version, please download
The current Mac driver is 1.64, contact us if you have the older version.


beige or black color

small board controller

Windows 7 & Vista
Windows 2000 & XP USB
Windows 98 USB
Windows ME USB
Machintosh USB
If you have a ProE-X or ProE controller:

This controller has red light and DB9 cable.
The current drivers for Windows & Linux are on one CD, rev. 1.43B.  If you have older version, please download.


beige or black color

Windows 7 & Vista
Windows 2000 & XP ProE
Windows 98 ProE
Windows 95 ProE
Windows ME ProE
Windows NT ProE
If you have a Pro controller:

Pro controller has a green light and a power cable that is connected between the keyboard port and the controller.

This controller has been discontinued and replaced by ProE controller.


beige color

Windows 3.1 Pro
Windows 95 Pro
Windows 98 Pro
Windows NT Pro
If you have a Mac ADB controller:

Mac ADB controller has a green light and a curly ADB cable. 

This controller has been discontinued and replaced by USB controller.


beige color

Macintosh ADB


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